Introduction

At Votorantim Corretora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

Personal Information

We may collect the following categories of personal information:

• Identifiers (name, email address, phone number, IP address)
• Financial information (account numbers, transaction history)
• Commercial information (products or services purchased)
• Internet or network activity (browsing history, search history)
• Geolocation data
• Professional or employment-related information

How We Collect Information

We collect information from various sources:

• Directly from you when you provide it to us
• Automatically when you interact with our website
• From third parties such as credit bureaus and identity verification services

How We Use Your Information

We use the information we collect for various business purposes:

• To provide, operate, and maintain our services
• To process transactions and send transaction notifications
• To improve, personalize, and expand our services
• To understand and analyze how you use our services
• To develop new products, services, features, and functionality
• To communicate with you for customer service, updates, and marketing purposes
• To prevent fraud and enhance security
• To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request transfer of your data to another organization
• Opt-Out: Opt-out of marketing communications
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.